1. Granite Quality and Sources:
   • What types of granite do you offer for memorials?
   • Where do you source your granite from?
   • Are there differences in quality or durability between the different types of granite you offer?
2. Design and Customization:
   • Can you create custom designs on granite memorials?
   • What are the color options available in granite?
   • Are there limitations on the types of images or lettering that can be inscribed on granite?
3. Size and Shape Options:
   • What are the standard sizes and shapes for granite memorials that you offer?
   • Can I request a custom size or shape?
4. Finishes and Textures:
   • What types of finishes are available for granite memorials (e.g., polished, honed, rough)?
   • Does the finish affect the durability or maintenance of the granite?
5. Engraving and Lettering:
   • What techniques do you use for engraving on granite?
   • How does the color of the granite affect the visibility of the engraving?
   • Can you add photographs or intricate designs to the granite?
   • Do you offer inscription services? Are these performed in-house or sublet?
   • Do you sublet any of your work?
6. Pricing and Payment Options:
   • How is the pricing determined for granite memorials?
   • Are there additional costs for more complex designs or larger sizes?
   • Do you offer any packages or deals that include granite memorials and installation?
   • Do you offer any financing options or payment plans?
7. Installation and Care:
   • Do you provide installation services for granite memorials?
   • How should I care for and maintain the granite memorial over time?
   • Are there any specific cleaning products or methods you recommend?
8. Warranty and Services:
   • Do you offer a warranty on granite memorials?
   • In case of damage or weathering, do you provide restoration or repair services?
9. Regulatory Compliance:
   • Are your granite memorials compliant with local cemetery regulations and standards?
   • Can you assist with obtaining any necessary permits or approvals?
10. Portfolio and References:
    • Can you show me examples of granite memorials you’ve previously created?
    • Are there customer testimonials or reviews I can look at to gauge satisfaction with your work?
11. Business History and Experience:
    • How long has your business been specializing in granite memorials?
12. Expertise and Craftsmanship:
    • What qualifications or expertise do your craftsmen have in working with granite?
    • Do you have any specialized training or certifications in memorial design and fabrication?
    • How long have your craftsmen been working in your business?
13. Design and Customization Process:
    • How do you work with clients to design and customize their memorials?
    • Do you have in-house designers, or do you collaborate with external artists or designers?
14. Production and Manufacturing:
    • Is the production of granite memorials done in-house or outsourced?
    • Can you walk me through the process from design to finished product?
15. Business Ethics and Practices:
    • How do you ensure quality and customer satisfaction in your products and services?
16. Customer Service and Support:
    • What is your approach to customer service?
    • How do you handle customer complaints or issues with the final product?
17. Collaboration and Partnerships:
    • Do you collaborate with funeral homes, cemeteries, or other businesses in the death care industry?
    • Are you part of any professional organizations or networks related to memorial services?

The Catholic Cemeteries Association offers a variety of respectful memorialization options, each designed to honor the life and faith of your loved ones. We invite you to explore these options on our website, where you can find the guidance and support needed to choose a fitting tribute.

Written By: Paige Muttillo | Marketing Manager | Catholic Cemeteries Association